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When you purchase the product, you will receive the water dispenser, an instruction manual, and any necessary accessories for installation.
- If you purchase the basic model, the product includes the water dispenser, main unit, charging cable, and filter cartridge.
- If you purchase the advanced model, it includes all the previous accessories plus a stainless steel plate.
The filter light will turn green every 28 days to remind pet owners to replace the filter.
No, our pumps run virtually silent so they won’t disturb you or your pets. You’ll only hear the gentle flow of water.
Yes, the drinking bowl, pump, and all removable components are top-rack dishwasher safe. The base can be wiped clean with a damp cloth.
The wire is long up to 1.5m so as to ensure various applications. By the way, there’s no feeder with wireless heater wire in the market yet but we’re trying to innovate.